Terms and Conditions

Last updated: 20 May 2026

These Terms and Conditions ("Terms") govern access to and use of DX Labs, available at https://dxlabs.pro and any related website, content, contact forms, newsletter sign-up forms, and other website features (together, the "Website").

The Website is operated by DX Labs, an unincorporated project operated from Germany by Danylo Vietrov ("Operator", "we", "us", or "our"). We do not currently operate through a registered company or other separate legal entity. You can contact us at danylo@dxlabs.pro.

By accessing or using the Website, you agree to these Terms. If you use the Website on behalf of a company, organisation, or other legal entity, you confirm that you have authority to bind that entity, and "you" includes that entity.

1. Who may use the Website

You may use the Website only if you can form a legally binding contract with us and you comply with these Terms and all applicable laws.

Because there is not yet a separate legal entity operating the Website, your contract is with Danylo Vietrov unless and until we notify you that the Website has been transferred to, or is operated by, a registered legal entity.

The Website is intended for business users and is not directed to consumers, children, or anyone under 18.

If you use the Website for business purposes, you are responsible for ensuring that your employees, contractors, and authorised users comply with these Terms.

2. Website purpose

The Website is a business-to-business landing page for DX Labs services. It provides general information about our services and lets prospective business customers contact us.

The Website does not itself create customer accounts, process payments, provide a self-service SaaS product, or conclude service engagements automatically. Any paid work, consulting, development, implementation, advisory, or other professional service engagement will be governed by a separate proposal, statement of work, order form, service agreement, or other written agreement agreed with the relevant business customer.

3. Illustrative comparisons and demo figures

The Website may include interactive or static demonstrations, comparisons, calculators, scorecards, charts, percentages, rankings, "best fit" labels, estimated-looking budgets, estimated-looking timelines, speed indicators, cost indicators, or similar visual materials comparing DX Labs with agencies, in-house teams, or other delivery options.

These materials are provided for illustration and general marketing context only. They are not an actual quote, price estimate, budget estimate, delivery estimate, timeline estimate, benchmark, warranty, guarantee, offer, or commitment by DX Labs. They do not represent the actual price, cost, timeline, launch date, delivery speed, scope, staffing, risk, suitability, or outcome of any specific project.

Actual pricing, timelines, deliverables, assumptions, dependencies, and responsibilities depend on the specific project scope, technical requirements, business context, availability, third-party constraints, customer cooperation, and written terms agreed between the parties. Only a separate written proposal, statement of work, order form, service agreement, or similar document signed or expressly accepted by DX Labs can create binding commercial commitments.

Any on-page note such as "Not an actual estimate, for illustration purposes only. Subject to T&C" should be read together with this section.

4. Business users only

The Website is intended for business and professional users in the EEA, United Kingdom, Switzerland, United States, and other business markets we may serve.

The Website is not intended for consumer transactions. If you contact us as a consumer, these Terms do not remove any mandatory consumer rights that apply to you by law.

5. Permitted use

You may use the Website only for lawful purposes and in accordance with these Terms.

You must not:

• use the Website in a way that violates applicable law or third-party rights;
• attempt to access systems, data, or areas of the Website that you are not authorised to access;
• interfere with or disrupt the security, integrity, availability, or performance of the Website;
• scrape, crawl, copy, or extract data from the Website except where allowed by law or expressly permitted by us in writing;
• upload or transmit malware, harmful code, or unlawful content;
• use the Website to send spam, unsolicited commercial communications, or deceptive messages;
• misrepresent your identity, affiliation, or authority.

6. No user accounts or public submissions

The Website does not currently allow users to create accounts, upload files, post public content, or make content visible to other users.

If you send us information through a contact form, email, newsletter form, or similar channel, you are responsible for ensuring that you have the right to provide it and that it is accurate, lawful, and does not include sensitive personal data unless we specifically request it.

7. Intellectual property

The Website, including software, design, text, graphics, logos, interfaces, workflows, documentation, and other materials, is owned by us or our licensors and is protected by intellectual property and other laws.

Except for rights expressly granted in these Terms, we and our licensors reserve all rights in the Website. You may not copy, modify, distribute, sell, lease, sublicense, or create derivative works from the Website unless permitted by law or authorised by us in writing.

You may use our name, logo, or branding only with our prior written permission, except where law permits fair referential use.

8. Feedback

If you provide feedback, suggestions, ideas, or comments about the Website or our services, you allow us to use them without restriction or compensation. We will not identify you publicly as the source of feedback without your permission.

9. Privacy and data protection

Our Privacy Policy explains how we collect and use personal data. By using the Website, you acknowledge that we process personal data as described in the Privacy Policy.

We do not sell personal data, rent personal data, or disclose personal data for third-party advertising or data broker purposes. We use analytics to understand and improve our own Website. Analytics data is not used by us to build third-party advertising profiles.

Where we use service providers, they may process data on our behalf, under contract, and for our instructions. This may include hosting, infrastructure, security, analytics, website performance, customer support, email, newsletter, accounting, or similar operational services. Current or planned service providers and tools may include Vercel for website hosting, Hostinger for email hosting and newsletters, Google Analytics 4, Hotjar or comparable behaviour analytics tools, Grafana, Tableau, and similar tools.

Until a separate legal entity is formed, Danylo Vietrov is also the controller for personal data processed for our own purposes, unless the Privacy Policy states otherwise.

10. Business customers, EU businesses, and customer data

This section applies where you use the Website or engage with us for a business, professional, or organisational purpose.

10.1 Authority and responsibility

If you use the Website on behalf of an organisation, that organisation is responsible for:

• all personnel it authorises to communicate with us;
• ensuring a lawful basis for any personal data it submits to us;
• giving required privacy notices to its personnel, customers, end users, or other individuals;
• complying with applicable employment, consumer, data protection, and sector-specific laws.

10.2 Business contact data

We may process business contact data about your personnel, such as names, work email addresses, job titles, company names, business enquiries, support communications, newsletter preferences, and relationship history, as an independent controller for website operation, enquiry handling, contracting, support, security, marketing, and relationship management.

10.3 Customer-controlled personal data

You must not submit personal data about your own customers, end users, employees, contractors, patients, students, or other third parties through the Website beyond ordinary business contact and enquiry information.

If a future service engagement requires us to process personal data on behalf of an EU, UK, Swiss, or other business customer, the parties should sign a Data Processing Agreement before that processing starts. The DPA should cover the subject matter, duration, nature and purpose of processing, categories of personal data, categories of data subjects, security measures, subprocessors, international transfers, assistance with data subject rights, audit rights, deletion or return at termination, and breach notification.

10.4 EU online intermediation services

The Website is not intended to be a marketplace, app store, booking platform, social network, content-sharing service, or other online intermediation service that allows business users to offer goods or services to consumers through the Website. If this changes, these Terms should be updated before launch.

11. Third-party services and links

The Website may contain links to third-party websites, services, or resources. We do not control and are not responsible for third-party websites, services, content, terms, or privacy practices.

Your use of third-party services is governed by the applicable third-party terms and policies.

12. No website payments

The Website does not directly sell paid products, paid subscriptions, or digital services, and it does not provide checkout or billing functionality.

Any paid service engagement with DX Labs will be agreed separately in writing. Fees, payment terms, taxes, deliverables, cancellation rights, warranties, liability limits, and other commercial terms for paid work will be set out in the applicable proposal, statement of work, order form, service agreement, or other written agreement.

13. No consumer sales through the Website

The Website is intended for B2B use and does not sell goods, digital content, or digital services directly to consumers. If we later offer consumer-facing paid services, these Terms must be updated before launch to include required consumer disclosures and withdrawal rights.

14. Availability and changes to the Website

We aim to operate the Website reliably, but we do not guarantee that it will be uninterrupted, error-free, secure, or available at all times.

We may modify, suspend, or discontinue all or part of the Website where reasonably necessary, including for maintenance, security, legal compliance, business changes, or improvements.

15. Beta, trial, and free features

We may describe planned, beta, experimental, or developing services on the Website. Such descriptions are informational only unless included in a separate written agreement with you.

16. Confidentiality

If we exchange non-public information that is marked confidential or should reasonably be understood as confidential, each party will protect that information using reasonable care and will use it only for the purpose for which it was disclosed.

Confidentiality obligations do not apply to information that is publicly available without breach, already known without restriction, independently developed, or lawfully received from a third party.

17. Security

We use reasonable technical and organisational measures designed to protect the Website and personal data. You are responsible for using the Website securely and maintaining secure systems.

You must notify us promptly at danylo@dxlabs.pro if you discover a vulnerability, security issue, or unauthorised access involving the Website.

18. Warranties and disclaimers

To the maximum extent permitted by law, the Website is provided "as is" and "as available". We disclaim all warranties not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that:

• the Website will meet your requirements;
• the Website will be uninterrupted, secure, or error-free;
• data will always be accurate, complete, or available;
• defects will be corrected immediately.

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, the exclusions apply only to the maximum extent permitted by law.

19. Limitation of liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, wilful misconduct, or mandatory consumer rights.

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, business opportunity, data, or anticipated savings.

To the maximum extent permitted by law, our total liability arising out of or relating to the Website or these Terms will not exceed the greater of:

• the amount you paid us for use of the Website in the 12 months before the event giving rise to the claim; or
• EUR 100.

If you are a consumer, this limitation applies only to the extent permitted by mandatory consumer law.

20. Indemnity

If you use the Website for business purposes, you will indemnify and hold us harmless from claims, damages, liabilities, costs, and expenses, including reasonable legal fees, arising from:

• your use of the Website in breach of these Terms;
• your violation of law or third-party rights;
• personal data you submit without a lawful basis or required notice.

21. Suspension and termination

You may stop using the Website at any time.

We may suspend or restrict access to the Website if:

• you materially or repeatedly breach these Terms;
• your use creates security, legal, operational, or reputational risk;
• we are required to do so by law, court order, regulator, or competent authority;
• continued provision of the Website becomes commercially or technically impractical.

Where reasonable and legally permitted, we will give notice and an opportunity to remedy before termination. We may act immediately where needed to protect the Website, users, third parties, or legal compliance.

After termination, your right to use the Website ends. Sections that by their nature should survive will survive, including intellectual property, confidentiality, disclaimers, limitation of liability, indemnity, governing law, and dispute provisions.

22. Changes to these Terms

We may update these Terms from time to time. If changes are material, we will take reasonable steps to notify users, such as by posting notice on the Website or sending an email.

The updated Terms will take effect on the date stated in the notice or, if no date is stated, when posted. Continued use of the Website after the effective date means you accept the updated Terms.

For EU business users of online intermediation services, additional notice periods and transparency rules may apply.

23. Governing law and disputes

These Terms are governed by the laws of Germany, without regard to conflict-of-law rules.

The courts of Germany will have jurisdiction, except where mandatory law gives you the right to bring claims elsewhere.

If you are a consumer in the EU, UK, or another jurisdiction with mandatory consumer protections, you may also have the right to bring proceedings in your country of residence, and mandatory local consumer laws may apply regardless of this governing law clause.

Before filing a claim, each party agrees to try to resolve the dispute informally by contacting the other party at the contact details in these Terms.

24. Miscellaneous

These Terms, together with any policies and notices incorporated by reference, form the entire agreement between you and us for use of the Website. Any paid service engagement will be governed by the separate written agreement for that engagement.

If any provision is unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent, except as part of a merger, acquisition, corporate reorganisation, or sale of substantially all assets. We may assign these Terms in connection with a merger, acquisition, corporate reorganisation, or sale of substantially all assets, or as required by law.

25. Contact

For questions about these Terms, contact:

DX Labs
Operator legal name: Danylo Vietrov
Public contact address: Schlagstraße 2, 65193 Wiesbaden, Germany
Email: danylo@dxlabs.pro
Security: danylo@dxlabs.pro
Legal / abuse notices: danylo@dxlabs.pro